How does shipping work?
We aim to dispatch orders on business days for same-day processing, though please allow up to 72 hours for our team to prepare your order.
Delivery times vary by region, typically ranging from 7 to 12 days. Once your order ships, you'll receive a confirmation email containing a tracking number. Please note that USPS tracking updates may take up to 24 hours to appear. If your order hasn't arrived within 30 business days, please contact us so we can assist you further.
Here are estimated shipping times:
Within the U.S.: 7-12 business days
Outside of the U.S.: 7-15 business days
*Please note: These estimates exclude our 1-3 days of order processing time.
Incorrect Shipping Address Details:
We ship to the address provided during checkout. It's crucial to ensure the accuracy and completeness of your delivery address, including the full postcode, to avoid delays or loss. If an order is delayed or lost due to an incorrect address provided by the customer,Naillya Nestlings is not liable.
The local distributor will deliver 1-3 times according to the actual situation. If it is still unclaimed during the delivery period, it will be returned to the local post office for storage in 3-7 days. Meanwhile, Your need to pick up the package by yourself. Otherwise, the product will be returned to our warehouse
Naillya Nestlings is not liable. Additional charges may apply for product repurchase and redelivery. Please allow up to 20 business days for us to re-dispatch the item.
If you have any questions or haven't received confirmation and delivery emails, please contact us at info@naillya.com.
